Collections
Weslock Warranty Information
Warranties cover the original residential user of Weslock® Products against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. This warranty DOES NOT COVER abused or misused products or if a Weslock® Product is used in commercial applications. Upon return of a defective Product to Weslock®, Weslock® shall either repair or replace the Product. Or upon written approval from Weslock® we may refund up to 50% of the purchase price of the product when the defective product and the original cash receipt of the Weslock® product is sent to Weslock®. Weslock® is not responsible for the cost to install the product or any defects caused by incorrect installation.
If you have a covered defect, call or fax Customer Service at:
Phone: (800) 575-2658
Fax: (918) 294-3869
Please allow 4 to 6 weeks for warranty work or refund.
A finish deterioration occurring from the use or paints, solvents, or other chemicals is not a defect in the finish and is not covered by this warranty. Weslock® is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitations of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specifi c legal rights and you may also have other rights that vary from state to state.
Prior to November, 1998 all Weslock® Products carried a Full 1 Year Warranty.
FOLLOWING WARRANTIES WERE IN EFFECT NOV. 1998 – DEC. 31,2001
| Limited Lifetime Mechanical 1 Year Finish 600 Series Knobs and Levers 2100, 1300, Plus, 1400, 1600, 1800 680, 670 Deadbolts |
10 Year Mechanical 1 Year Finish 400 Series Knobs and Levers 370 Series Deadbolts 1500, U.L. rated products |
PREMIUM WARRANTIES WERE IN EFFECT JUNE 1999 – DEC. 31, 2001
| Lifetime Finish PVD coating Limited Lifetime Mechanical Series: 6600, 6800 Exterior side 2100 Series Exterior side |
Optional Lifetime Finish when ordered from factory with PVD Series: (640, 371, 671) Exterior side |
FOLLOWING WARRANTIES WERE IN EFFECT JAN. 1, 2002 – JAN. 31, 2005
| Limited Lifetime Mechanical Limited Lifetime Finish 700 Series Knobs and Levers 600 Series Knobs and Levers 2100 Series Entry Handles 600 Series Deadbolts |
Limited Lifetime Mechanical 10 Year Finish 400 Series Knobs and Levers* 300 Series Deadbolts* 300, 1500 Entry Handles* Molten Bronze |
* PVD Product is Limited Lifetime Finish
For warranties in effect subsequent to December 31, 2005 please see
individual collections’ stated warranties.
THESE WARRANTIES ARE EXPRESSLY IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES SHALL BE LIMITED TO THE DURATION OF THE WARRANTY PERIOD OF THESE EXPRESS WARRANTIES. WESLOCK® SHALL UNDER NO CIRCUMSTANCES BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR FOR REPAIRS BY THIRD PARTIES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY. THESE WARRANTIES GIVE YOU SPECIAL RIGHTS, AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS WHICH VARY FROM STATE .
